Unify. Streamline. Scale.
CRM Services
Automate your sales, marketing, and customer service functions with a robust CRM system. GraVoc’s experienced CRM implementation team can deploy a high-performing, scalable system that is tailored to streamline your customer engagement, lead management, and sales processes to maximize ROI.
Broad portfolio of Microsoft CRM Solutions
We work with an extensive portfolio of Microsoft Dynamics 365 CRM applications, ultimately providing your business with a robust solution to build and nurture customer relationships.
Microsoft Dynamics 365
- Dynamics 365 Customer Insights
- Dynamics 365 Sales
- Dynamics 365 Customer Service
- Dynamics 365 Field Service
- Dynamics 365 Sales Copilot
Trusted Microsoft Solutions partner.
GraVoc has been a Microsoft Partner for over 30 years. We have invested extensively in the training and certification of our staff, resulting in our status as a Microsoft Solutions Partner. Our experienced team holds over 100 Microsoft certifications, assuring customers that we are both current in our knowledge and training in the core competency requirements of their CRM environment.
More than dynamics
Why we also trust ActiveCampaign
With ActiveCampaign, you can automate contact management, segment leads, and track the sales pipeline to identify and convert qualified leads.
Our team can implement ActiveCampaign for your business to ensure 360-degree visibility into your client data and help your sales and marketing teams deliver personalized customer experiences.
We can also integrate ActiveCampaign with your Microsoft business applications.
Our end-to-end CRM Services
Our extensive and diverse service portfolio makes GraVoc your one-stop-shop for CRM consulting and implementation.
Consulting
Our team can perform a business process review to assist you with CRM system evaluation and selection. By analyzing your business operations and goals for the CRM system, we design a tailored implementation strategy, which includes planning for any custom development of new features, integrations, and data migrations.
Implementation
Our end-to-end CRM implementation support includes configuring, customizing, and deploying your system. Select a brand-new, custom Microsoft Dynamics 365 or ActiveCampaign CRM System. We also offer end-user training and post-deployment support to ensure smooth system implementation from start to finish.
Migrations
Based on our analysis of your business workflows, we create a tailored system migration plan to ensure your processes and historical data smoothly transition to the new CRM platform like Microsoft Dynamics 365 or Active Campaign.
Customizations
Our expert team can develop new, custom features and functionality to ensure your CRM system delivers the intended performance and usability. We can customize everything – from the system’s interface to dashboards for reporting.
Integration development
We ensure your CRM seamlessly connects to other systems within your organization for operational ease. Our team can also provide custom or out-of-box integrations with other software applications to deliver greater functionality.
Modernization
Our team can assist with modernizing and updating your existing CRM to enhance system health, security, and overall performance.
Security
We provide extensive information security services to evaluate the security of your new CRM system and remediate any issues to protect the integrity of your data.
Training & support
Our team offers extensive CRM end-user trainings to fast-track system adoption. Post-deployment, we also monitor the performance of your new CRM to troubleshoot any issues. We can also offer ongoing support with system upgrades and maintenance.
8
CRM Certificates
Certified experts
One value of GraVoc is Adapt. One way we do this is by continuing our education by learning the latest technology via courses and exams. With over 40 certificates, we have proven expertise that can help your business.